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sales@histud.com
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Frequently Asked Questions

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Frequently Asked Questions

hiStud is an online school management software that allows you to manage all your educational institutes like manage admissions, student information, school/college management and many more anytime and anywhere.
hiStud is able to support different kinds of educational systems. Grading criteria, class levels, timetable and reports cards are all customizable within minutes. We will demonstrate it to you during your 30-day trial period.
All you need is a Web browser that can support HTML5 such as Google Chrome, Mozilla Firefox and Internet Explorer (IE 9 and above).
Yes, We do provide Training to all our new associations as a part of their initial setup. This can be done on education institutes campus or remotely. Also customized training is available as per the institutional needs.
We currently only provide an online version of our software. In this way, we're able to guarantee availability of our servers, provide support to all users, as well as provide continuous upgrades in an efficient manner.
hiStud provides a step-by-step flow that will help you import your current data. Your files need to be in Microsoft Excel (.xls) format.
Our technical support can assist you with any technical problems you may face. Support is provided throughout the week by email (support@histud.com), by phone as well as live chat anytime during weekdays. This is absolutely free of charge.
It is our hope that our interface is intuitive and easy to follow from the start. But if you encounter problems, you have access to our live chat support personnel who are always happy to assist you. We're also in the process of providing online videos that will walk you through some of our more involved processes. All in all, you will not need to pay for expensive training.
The only fee is the subscription fee. Everything is included with that price, including access to online training materials and support.
We ensure that you have 99% uptime. To deliver this level of reliability, we host our applications on world-class data centers. These are the same data centers that carry traffic for international telcos.
Your education institute data is important. At midnight every day, we backup your school's important data to a different physical location. This is fully automatic and you don't have to do anything to activate this service.
We provide our clients with several online credit card or debit card or UPI payment methods which include Visa, Master Card and American Express. We accept currency in Indian Rupees and our payment gateway is powered by Cashfree, Payumoney, Paytm, UPI (Bharatpe, Phonepe etc) etc.
Your data is treated as importantly as online banks treat financial information, which is why we use the same Secure Sockets Layer (SSL) technology when transmitting information between your computer and our servers.
hiStud Education Management System can be used by students, teachers, parents and management of school. It provides timely and accurate information about attendance, exam schedule, teachers' detail, fee details, course module etc. Implementation of the system will ensure streamlining of the process, reducing paperwork and thus resulting in better decision making.
Any educational institution where there is a need of proper management, thus hiStud Education Management is the best to use there. It is suitable for small, medium-sized and large schools.
All historical data is kept and none of it is deleted. All the relevant users have access to their data.
Yes and it is easily accessible. You can see the history of a student from the moment they join till they leave.
There are various modes of payment. You can select anyone that is suitable according to your convenience. You can also contact our executives to discuss the payment plan. Although we do accept payment online where institutes can pay either via debit card, credit card or through net banking facility or UPI. Even if client is interested in making payment via cheque, we accept the same as well.
Our experts take care of each and every detail. Starting from uploading students’ data to managing the information of Results, Attendance, Homework, etc. Teachers and faculty members are also provided with full-fledged training. The school need not to perform any hard work or take care of any additional responsibilities.
Contact us through email sales@histud.com, phone (+91 8999892699) we will answer your queries or we may visit your Institute to clarify all your queries.